Prior authorization statistics

Annual review of turn-around times and authorization approvals versus denials

2024 Illinois Individual + Family plan statistics

2023 Timeliness reports for radiology, musculoskeletal, and physical medicine

2023 Illinois ACA marketplace member approval and denial rates

Medical authorizations
255
Behavioral health authorizations
1
Total denied
34
Total approved
222
Approval rate
87%


Reason for denial
Number of authorizations
Benefit Exclusion9
Failure to obtain prior authorization2
Not medically necessary to use out-of-network
4
Not medically necessary
17
Inpatient level of care not necessary
2
Total denied
34


Pharmacy authorizations

Approved58
Denied
53
Approval rate53%


Pharmacy reason for denial
Criteria not met
14
Formulary alternatives available5
Not covered22
Plan exclusion11
Total denied
53


Appeals
Total 
Overturned 
Medical
00
Pharmacy
10
Total
1
0